Alpha.gov.bb analytics

Get a copy of a birth certificate

get-birth-certificate

97.5%313 of 321 visits
Visits that started
27.8%87 of 313 starts
Completion rate
14m 8s
Avg time to complete
510
Field validation errors
37
Form failures

Visits, starts and completion are distinct visitors (Umami funnel report); field errors and form failures are event counts. Hover a card for detail.

Funnel

Start507
Step 1: Tell us about yourself480
Step 2: Are you applying for your own birth certificate?257
Step 3: What is your relationship to the person?85
Step 4: Tell us why you are ordering a birth certificate199
Step 5: Is the person deceased?90
Step 6: Tell us about the person you are applying for87
Step 7: Provide the person's birth details181
Step 8: Tell us their parents' names180
Step 9: How many copies will you be ordering?166
Step 10: Check your answers199
Step 11: Declaration152
Step 12: Application submitted237
Review193
Submit100
Confirmation203
Payment initiated103
Payment success55

Times each step was viewed (events; a reload or back re-fires). Steps a visitor's answers skip show fewer or zero views.

Which fields fail

Most problematic field

Passport Number — 112 failures (22% of all field errors)

FieldOccurrencesShareReasons
Passport Numberapplicant-passport-number11222%Required field left blank · 112
Barbados National Identification (ID) numberapplicant-nid5911.6%Required field left blank · 54Doesn't match the required format · 5
Parishapplicant-parish5811.4%Required field left blank · 58
Postcodeapplicant-postcode5611%Doesn't match the required format · 56
Telephone numberapplicant-telephone499.6%Required field left blank · 31Not a valid phone number · 18
Address Line 1applicant-address-1346.7%Required field left blank · 31Too short · 3
Email addressapplicant-email285.5%Required field left blank · 27Not a valid email address · 1
Titleapplicant-title203.9%Required field left blank · 20
First nameapplicant-first-name173.3%Required field left blank · 16Too short · 1
Last nameapplicant-last-name173.3%Required field left blank · 16Too short · 1
Father's first namefather-first-name163.1%Required field left blank · 10Doesn't match the required format · 6Too short · 1
Father's last namefather-last-name163.1%Required field left blank · 10Doesn't match the required format · 6Too short · 1
Reasonreason-for-ordering71.4%Too short · 4Required field left blank · 3
Date of birthbirth-date-of-birth71.4%Not a real date · 4Required field left blank · 3
Middle nameapplicant-middle-name30.6%Too short · 3
Address Line 2applicant-address-220.4%Too short · 2
Mother's last namemother-last-name20.4%Required field left blank · 2
National Insurance numberperson-nis-number20.4%Required field left blank · 2
Mother's first namemother-first-name10.2%Required field left blank · 1
Father's middle namefather-middle-name10.2%Too short · 1
Middle nameperson-middle-name10.2%Too short · 1
Do they have a National Insurance (NIS) number?person-has-nis10.2%Required field left blank · 1
Place of birthplace-of-birth10.2%Required field left blank · 1

Each row is a field that failed client-side validation when a visitor tried to advance a step (event counts). Hover a reason to see the full message shown to the user.